Returns & Exchanges
At Access Denied, we want you to be fully satisfied with your purchase; if your items don't meet your expectations, you can return or exchange them within 30 days of delivery. All returned garments must be in their original condition, unworn and unwashed, with all security tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.